The automated bin booking system allows you to book in bin services with Waste Management without needing to speak with our team by entering a pin code associated with your bin.
The service is available 24/7 allowing you to quickly and easily book your collection, knowing that your bin will be collected on the next available collection day.
Yes, if you have an on-call bin you need to book a collection. If you would like to move to a rostered service please fill in the contact form below or contact your account manager.
Yes, fill in the contact form below and one of our team will contact you with all of the information you need to get started.
No, the automated bin booking service cannot process changes to purchase order numbers. You will need to speak to one of our team if you require a purchase order number on each collection.
However, we can set up purchase order numbers to cover all collections in a month or year if you would like to use the automated bin booking service.
No, the automated bin booking service cannot process deliveries or removals. These can be managed through the Go Build app if you are a Building and Construction customer.
No, you can use the local phone number you have previously used to access the booking service or start using 0800 826 545 instead.
Your collection will have been booked for the next time our driver is in your area, this may not always be the next day. If your usual collection day has passed please contact us so we can look into it for you.
Yes, if you have a rostered collection service – that is, you have your collection the same day each week – you can request an extra collection, but we can only complete this extra collection if our truck is in your area prior to your regular collection day.
Go Build is a self-service digital touch point for our Building and Construction (B&C) customers to receive updates on changes to their bin services and easily manage deliveries, exchanges and removals of any bin service at any site. To use this service get in touch with your account manager.
See more information about GO Build here.
No, our driver will empty any full bins that are the same size and waste type. If you have bins of different waste types and sizes you will need to call and enter the pin number for each of those bins to book collections.
If you need a skip bin exchanged you will need to make a call for each bin that needs exchanging.