Call our automated booking system anytime to book your collection. Call 0800 826 545 and enter the pin number for the bin that needs collecting. If you do not have the pin codes for your bins, click here to request them.
If you are a Building or Construction customer our GOBuild app is for you. With GOBuild you can order bin delivery, removal and exchange across our range of bin sizes. Click here and we’ll get you set up.
If you have an urgent order, call our contact centre on 0800 10 10 10 and we will do our best to arrange a service.
Please give us at least one working days’ notice. If you need your order urgently, call us on 0800 10 10 10 and we’ll do our best to help.
If you need to provide a purchase order, send this to firstname.lastname@example.org In your email make sure you include WM number, business name, address, contact name and phone number, bin and waste type.
Yes, if you have an on-call bin you need to book a collection. If you would like to move to a rostered service, please fill in this form.
If you need to cancel a collection or suspend your services for longer, fill in this form. The earlier we know the better, but we need at least one working days’ notice to process the cancellation.
At times our call centre is busy. While you are on hold you can reserve your place in the queue by requesting a call back.
If your enquiry is not urgent, please email email@example.com
You can also book a collection through Waste Management’s automated self-service. Call 0800 826 646 and enter your service pin number. This will automatically book a collection for your waste service.
Generally, if you order a skip before 4pm, it can be delivered the next day. However, during periods of high demand there can be small delays. We’ll do our best to complete your service when you need it.
If you are a Building and Construction customer, you can use our GOBuild app to book skip bin deliveries, exchanges and removals and track the status of your order. Click here to learn more or sign up.