WMGO

WMGO helps you buy and manage all your home’s waste needs. You can order a recurring wheelie bin services or one-off services like a skip or FlexiBin® collection.

You can view scheduled collections in your online calendar, receive collection notifications, and view and pay any invoices.

An account is created when you purchase your first service with Waste Management NZ. The email address you sign up with will be your username, and you’ll be asked to select a password.

You can login to WMGO at https://go.wastemanagement.co.nz by clicking the Login button in the top right corner. Alternatively you can download the WMGO app from the Apple App Store or Google Play Store where you will also find the Login button in the top right corner.

Wheelie bins are available for garden, general waste, and recycling on 12-month terms. You can pay up front, or in monthly instalments.

Skips can be booked for general waste, garden waste, and cleanfill.

To purchase a FlexiBin, please visit one of our stockists. When you’re ready for your FlexiBin to be collected, your can order your collection through WMGO.

Please note that the services available may vary depending on the collection address.

You can order more than one wheelie bin during a single transaction on WMGO.

To book more than one skip or FlexiBin collection, you must place multiple orders.  

Yes, all services that you’ve purchased while logged in to your WMGO account will be available to manage in WMGO.

If you have a service you can’t view in WMGO, please contact us.

WMGO wheelie bin collections are a subscription service and cannot be paused.

If you have inconsistent or variable waste needs, PayAsUGO may provide a better solution. To find out more about PayAsUGO, click here.  

If you want to move from a WMGO service to a PayAsUGO service, please contact us.

You can reset your password by clicking here or by going to the login screen and selecting Forgot your password?.

If we have missed your collection, please contact us so we can arrange another collection for you.

If you need to change service address, please contact us and we’ll organise this for you. Please note that not all services are available at all addresses.

If you wish to cancel your service, please send us a message or get in contact with us on 0800 10 10 10.

You can update your name and contact number in the profile section of your logged in account. 

To change your notifications, login and click on the profile icon in the top right corner of your screen and select My Profile.

Tick or untick the Subscribe to text reminders and Subscribe to email reminders boxes based on your preferences and click Save Changes.

To view your invoices credit notes and payments, login, select the profile icon in the top right corner of your screen, and select My Transaction. Here you will be able to view your invoices, credit notes, previous payments, and make new payments.

To see what you’ve paid in the past, login, click on the profile icon in the top right corner of the screen, and select Invoices & Payments. You can toggle between Invoices and Payments to view your payment history.

FlexiBins need to be purchased in-store, or online, from one of our stockists. When you’re ready for a collection, you can book online through WMGO.

To view your upcoming collections, login and select Calendar in the top left corner. On this page you will be able to view you upcoming collections.

If you have services at multiple properties, you can change the property you’re viewing collections for using the dropdown above the calendar.

You can download the PayAsUGO app from the Apple App Store or Google Play Store.