Last updated 04 July 2022
FlexiBin collections may take up to 10 working days after a booking is made.
Waste collection and services will continue as normal. However, we have physical distancing and PPE (Personal Protective Equipment) requirements to help slow the spread of COVID-19
Waste collection services
Our waste collection services for households and businesses operate as normal at Red Light & Orange Light with our team wearing appropriate PPE. If you are putting your bin out, make sure you put it somewhere that is easy for our drivers to access. Remember to maintain a minimum of 1m distance between you and our team.
We can continue removing FlexiBins with PPE safety equipment and 1m physical distancing in place.
Skip services can operate at Red Light with 1m physical distancing and appropriate PPE.
Transfer stations are open to the public. Please scan the contact tracing QR code and maintain 1m physical distance.
Recycle shops must operate under the same requirements as a retail store with capacity limits based on 1m distancing.
Waste Management is currently operating as normal, with elevated safety requirements and protections for our team and customers.
We continue to review and update our pandemic plan, as well as business continuity plans for our individual sites and branches across every region. Regular meetings are held with our COVID response team and updates are fed back to every part of the business. This will enable us to respond promptly to the situation as it changes either across New Zealand or within each region.
As New Zealand moves into Phase 2 & 3 of the Government’s Omicron response, we are preparing for when/ if our workforce and labour capacity becomes fundamentally affected. In this situation, services will be prioritised and we are working closely with the Government’s Waste Advisory Group on a framework to best manage this. If service prioritisation becomes necessary, we will communicate with you as soon as possible.
Please be assured all our team members are fully vaccinated and operating safely is our top priority. Our safety measures include: