COVID-19 / FAQs

COVID-19 (CoronaVirus)

Frequently Asked Questions

Updated 24 March 2020

Will my Waste Management General Waste and Garden Waste residential wheelie bin still be collected during the LEVEL 4 shutdown period?
Yes. Waste collection is an essential service and we will be operating during the shutdown period. However, there may be some collection delays due to COVID-19 restrictions. If your bin is not collected at the normal time, please leave it kerbside and we will get to it as soon as possible.


Should I continue to recycle?
Please continue to sort your waste and put it into the correct bins on the normal days so we can continue to collect it for you. 


Can I go to my local transfer station?
No. All our facilities – including transfer stations – are closed to the public until further notice.

Can I still order a skip or FlexiBin® online?
Yes, visit our website to make your skip or FlexiBin collection booking. There may be some changes to our normal service timeframes due to COVID-19 restrictions. 


Can I still have my FlexiBin collected?
If you purchased your FlexiBin prior to the Level 4 shutdown, you can still book a collection HERE. However, the collection time might  be longer than the usual 5 working days.

Enquire about our products and services

If your request is urgent you can call us on 0800 10 10 10.

Thank you for your enquiry

Thank you for your enquiry. If your request is urgent you can call us on 0800 10 10 10.

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