My Region / Queenstown / FAQs Queenstown, Wanaka, Cromwell


What you need to do

Please be aware of this exciting change. We’ve provided Questions & Answers below to help answer any questions you or a customer may have.

Who is Waste Management?

Waste Management is New Zealand’s leading waste and environmental services provider, driven by our focus on safety, sustainability and service and underpinned by innovation.

Where can I find more information about you?

You can learn more about Waste Management by visiting our website or by following us on LinkedIn.

Do you service businesses and households?

Yes – we service households through our QLDC municipal contract which means we’ll be collecting your household waste from 1 July 2019. We also provide households Skips, and additional wheelie bins as an enhanced service as required.

What introductory business offer will I get if I register my interest with you?

Once you’ve registered your interest in us, our team will be in touch to understand your waste needs. We understand all businesses are different, so our team will provide you with an introductory offer based on your needs to ensure you get the greatest benefit possible.

Where do I go to register my interest in your commercial services?

You can register your interest in our special introductory business offer at

I registered my interest but no one has contacted me, when will I hear from your team?

Thanks for letting us know. It may take up to 48 hours to get a response from our team. I’ll make sure to note your details down to get the team to call you as soon as possible.

Can you tell me more about your sustainability strategy For Future Generations?

Our sustainability strategy For Future Generations provides the foundation for our future focus on the sustainability of our company and the communities in which we operate across NZ.
We've identified five key programme areas under For Future Generations. Each programme area has a set of unique projects which collectively as a business we will focus our energy and effort towards and report on annually. You can learn more by visiting

What’s Go Build? Is this something I can use?

Go Build is designed for Waste Management’s building and construction customers. It’s a self-service web app that lets you easily manage bin deliveries, exchanges and removals across all your sites in one place and updates you when changes are made to your bin service.

Enquire about our products and services

If your request is urgent you can call us on 0800 10 10 10.

Thank you for your enquiry

Thank you for your enquiry. If your request is urgent you can call us on 0800 10 10 10.

Please supply your full name
Please enter a valid email
Please select a branch